Grown-up FAQs

Shared ideas are free and could be picked for our public YouTube channel. We’ll always ask before making or publishing anything. Personal videos are paid, made just for your family, and sent privately by email. They’re never published.

Usually within 7 days of your order. If you choose express, it arrives within 48 hours. We’ll email you if we have a question about the idea.

Yes, if you’d like. A first name or nickname works best. Please don’t send surnames, schools or locations.

Yes, in two ways. Anyone, including your child, can record their own lines on a phone, and we’ll edit the real recordings into the story. Grown-ups (18+) can also read a short script so we can use AI to voice a whole character with their voice. We never use AI to copy a child’s voice, and every voice copy is deleted once your video is delivered.

Every story starts with a child’s idea. We write the script, then create the pictures, voices and music with the help of AI tools, and check every scene by hand before anything is sent or shared.

Every package includes one round of small changes, like a new name, a different ending or a tweaked line. If something’s really not right, get in touch and we’ll make it right.

Of course. It’s yours. Download it and send it to grandparents, aunties and anyone else who’d love it.

Story videos are £25, £45 or £79 depending on length. Pair one with a story game and save 20% on both. During our pilot, invited families get theirs free.